Please email us at firstname.lastname@example.org for RMA repair and include the following information:
Products shipped without the above information may be refused. All shipments to our facility should be on a freight prepaid basis and fully insured by the buyer. Reporting RMA to the original purchasing source is also available.
A fee will be quoted upon each non-warranty product that is sent to Wise Advanced for service and / or repair.
The fee will cover the following:
Evaluation, reconditioning, data extraction and parts replacement (when applicable).
Evaluation, physical review and diagnostic analysis prior to actual repair.
Applicationof professional data rescue software to extract data; Result may vary and not guaranteed depending on individual case.